About SERVPRO of Augusta / Waterville
Owners of SERVPRO of Augusta / Waterville
SERVPRO of Augusta/Waterville was founded in 2003 and is locally owned and operated by Anthony and Kelsey Wolverton. Located at 7 Townsend Road in Augusta, our franchise has helped thousands of customers and has long-standing ties to Central Maine. We've been helping Central Maine homeowners and businesses return to normalcy after property disasters for over 16 years.
SERVPRO of Augusta/Waterville is the leader in water and fire damage restoration and mold remediation in the Central Maine area. We are also a trusted provider for residential and commercial carpet cleaning and general cleanings. Whether you want your carpets cleaned after a dirty winter or you have a large scale fire at your commercial facility, no job is too small or too large for us to handle. Regardless of the size of the job, your satisfaction is our #1 goal.
Much has changed over the past 16 years, however, a few qualities that have stood resolute over that time are; the integrity with which we provide our services, the trust that we earn from every customer, and our unwavering commitment to go above and beyond for our customers and our community. We are proud of our highly trained crew, and the quality of work that we provide.
Commitment to Our Community
The owners, Kelsey and Anthony Wolverton, both grew up in Central Maine and are deeply involved in their community. We have spent a great deal of time wearing coaches’ hats for various soccer teams, baseball and softball teams, and hockey teams. We have both been instrumental stewards of youth programs by serving as board directors to help manage and guide these programs to better serve our community. As the saying goes, "it takes a village" to make a community strong and that means we contribute our time and our resources whenever we can. In addition, most of our crew hails from Central Maine and are selfless volunteers as well. We have a Marine Veteran on our staff who has served both our country overseas and our community here on a local level. We are extremely proud to have multiple volunteer firefighters on our staff who we value and admire. As a team, we know the area and the people of Central Maine well and we are committed to helping others so our community can continue to thrive.
Highly Trained Employees
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Augusta/Waterville. We expect to be the best and we believe that training is what separates our crew from the rest of the pack. We provide ongoing and continuous training for our crew so they know exactly what to do when they arrive at your property. From daily and weekly training at our facility, to corporate training and industry standard IICRC training, our crew is a highly skilled team of restoration experts. In addition to our expertise, all of our employees at SERVPRO of Augusta/Waterville understand how difficult it is when lives are interrupted with a fire or water damage, so we work to make the experience as positive as we can for our customers.
SERVPRO of Augusta/Waterville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. We strive to minimize the interruption to your life and it’s our priority to provide outstanding customer service. We believe this starts with clear communication with you, the property owner. We want to make sure that you understand and are comfortable with what we recommend. From there, we will do everything necessary to get your property back to its pre-loss condition. We will not cut corners nor will we compromise our integrity. Our motto is “Like it never even happened.” When the work is complete, you will be confident that our work was done correctly. After all, “Like it never even happened.” only happens by doing things the right way.
At SERVPRO of Augusta/Waterville, we offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water, fire and mold remediation service in Central Maine.
If you would like to schedule service for your home or business, please call us today at 207-622-7166!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Insurance and Payment Information
For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
We also accept the following credit cards for your convenience:
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - 30-hour General and/or Construction Industry Training Program
- OSHA - Other Training
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- Best of the Best - Kennebec Journal Readers Choice Award