Recent Posts

Water Damage in Commercial Properties

2/3/2019 (Permalink)

Commercial Water Damage in Commercial Properties Here, one of our trained technicians is using a weighted extractor to pull as much water as possible from these saturated carpets.

Flooding and water damage events at Central Maine commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Augusta/Waterville

SERVPRO of Augusta/Waterville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Workplace Fire Safety

2/3/2019 (Permalink)

Fire Safety Tips for the Workplace

No matter type of business you conduct at your workplace, fire safety should always be the main concern. Here are a few fire safety tips you can distribute to your staff.

Fire Prevention

  • Keep your work area free of waste paper, trash and other items that can easily catch fire.
  • Check on your electrical cords. If a cord is damaged in any way, replace it. Try not to lay cords in places where they can be stepped on, as this will contribute to deterioration of the protective outside coating.
  • Don't overload your circuits.
  • Turn off electrical appliances at the end of each day.
  • Keep heat-producing equipment away from anything that might burn. This includes copiers, coffee makers, computers, etc.

In the Event of a Fire

  • Upon finding a fire, call 911 immediately and don't hand up with the emergency responder until told to do so.
  • Close doors when exiting to help limit the spread of smoke and fire throughout the building.
  • Never use elevators during an evacuation.
  • Follow the escape plan and meet at a pre-determined place outside of your building and away from danger. Conduct a headcount to ensure all of your staff has evacuated.

The best way to ensure the safety of your staff is thorough fire prevention and preparation. Talk with your staff about fire safety in the workplace today.

Should your business suffer fire damage, contact SERVPRO of Augusta/Waterville at 207-622-7166.  Let us help you make it "Like it never even happened."

Ice Dams Can Be Destructive

2/3/2019 (Permalink)

Water Damage Ice Dams Can Be Destructive You can spot an ice dam when you see icicles hanging from the roof's edge.

Many homes in the northern US know what an ice dam is and the damages that they can do to the home. What is an ice dam? It is a thick accumulation of ice that forms over the eaves of a house. Water settles behind the dam and gradually works its way beneath roof shingles through a cycle of freezing and thawing."

When heat escapes the home and heats up the roof, it causes the snow to melt. That melting snow flows down the slope of the roof to refreeze on the unheated portions of the roof, like the eves and overhangs. As this cycle continues, the ice builds up on the edges of your home and traps water underneath. It is this water that can then leak into your home.

Make sure the ventilation in your eaves, the peak and overhangs is adequate. "An air space above the insulation in the ceiling or attic then allows cold air to move freely, keeping the roof cold and preventing the snow cover from melting. When a roof is being constructed, inexpensive Styrofoam baffles may be installed to ensure that there is a passageway for cold air from the eaves to the peak."

Make sure your attic is properly insulated and sealed to prevent moisture from getting into the living areas of your home.

When putting on a new roof, make sure the snow and ice shield is installed properly on the subroof. This helps prevent moisture from finding its way into the home. This product forms a barrier for your roof to prevent against the water.

But then there are times that the damage does occur. When it does, have your roof cleared, and then call SERVPRO of Augusta/Waterville at 207-622-7166 to inspect your home and make it "Like it never even happened."

When a Water Damage Becomes a Mold Problem

2/3/2019 (Permalink)

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, SERVPRO of Augusta/Waterville has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process.

Call us at 207-622-7166 for help with your mold remediation needs.

The mold cleanup and restoration process begins when you call SERVPRO of Augusta/Waterville. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Stress and Disruption From Fire Damage

1/13/2019 (Permalink)

Fire Damage Stress and Disruption From Fire Damage This fire affected a 6 unit apartment building in Farmington. The owner promptly called our office and we had a crew onsite the next day!

A home or business fire can be a very stressful event for the property owner. Damage to personal belongings and the contents of the building is just one concern. Timely mitigation is the key to controlling damage, while reducing downtime and recovery cost$$$! We understand how disruptive fires can be for business owners, tenants and even customers. That is why SERVPRO of Augusta/Waterville offers 24 hour emergency response. Don't proscratinate on making the call to start the mitigation process. A rapid response cuts loss of time and money.

A call to SERVPRO of Augusta/Waterville will help limit damage and get your home or facility back in operation quickly.

Prepare for Frozen Pipes and Ice Dams

1/12/2019 (Permalink)

Frozen pipes, puffbacks, ice dams, and the flu. Yes the fresh fallen snow is a beautiful sight for many, but all the complications that can accompany winter may leave you a little uneasy. Maybe you are a new home owner or business owner? Maybe this is your first time in a location where temperatures often dip into the negatives? Either way we have outlined a few of the hazards often seen when we are in the dead of winter.

Frozen Pipes

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water sources and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. 

Ice Dams

Ice dams form when heated air melts roof snow downward into water dammed behind still frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under shingles and into your structure’s interior. Ice dams can be a major problem during the winter months. Be sure all gutters are cleaned and secured.  

If your home is victim to the powerful effects of the cold winter temps, please call SERVPRO of Augusta/Waterville at 207-622-7166.  We are always here to help!

Preparing Your Home and Business For Winter

1/12/2019 (Permalink)

With the winter season upon us, we all know that colder temperatures can bring frozen pipes and furnace malfunctions can cause puffbacks. There are however many things you can do to help prepare your home and/or business for all winter throws at us.

Preparing your home:

  • Keep cabinet doors open during cold spells so warm air can circulate around pipes.
  • Keep a slow trickle of water flowing through faucets especially if they run through unheated or uninsulated areas of your home.
  • Ensure gutter are clean and secure. Leaves and debris can accumulate in gutters which could lead to roof problems and water damage.
  • Proper maintenance of your furnace can help reduce the risk of puffbacks.

Preparing your business:

  • Inspect your business property for downed tree limbs and branches. Heavy wind , rain, ice, or snow can cause branches to fall which could cause damage to the property and potentially cause personal injuries.
  • Check walkways and parking lots for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potentially slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Contact your local Sales & Marketing Representative at SERVPRO of Augusta/Waterville and ask about starting and Emergency Ready Profile (ERP) for your business.

If the cold temps have gotten the best of your home or business, call SERVPRO of Augusta/Waterville.  We will make it Like It Never Even Happened.

Prepare to Prevent Frozen Pipes

10/20/2018 (Permalink)

It's never too early to prep your home for the impending Winter.  Fall is upon us, so now is a great time to begin preparing for the colder weather while it's still warm! Colder temperatures can be extremely damaging to your home if you're not prepared.

Contrary to popular belief, pipes don't typically burst at the point where water freezes, but somewhere between the freeze and a closed faucet. When the pressure builds due to ice blockage, it has nowhere to go but through the pipe walls, which can quickly lead to extensive water damage. Winterize your home plumbing, stop frozen pipes before they happen and prevent expensive water damage by properly insulating the plumbing pipes in your home.

1. Pipe insulation

Your pipes are more susceptible to freezing damage when temperatures drop to 20 degrees Fahrenheit or below. Pipe insulation provides you with a first line of defense against cold temperatures and frozen pipes. For pipe winterization, add a thicker layer of insulation around your pipes.

Insulate the pipes in all unheated areas, as they are most likely to freeze. Wrap the pipes in insulation tubes made of polyethylene or fiberglass. Measure the outside diameter of your pipes to make sure you purchase the correct size of tube. Wrapping pipes in heat-tape prior to insulating adds an extra layer of protection, but make sure you follow the manufacturer's instructions to avoid damage.

2. Keep a dripping faucet

On nights when the temperature is expected to drop below freezing, turn on faucets along the exterior walls to create a small, steady drip; doing so will allow the water to move and flow, helping to keep it from freezing. This also eliminates pressure that can build between the faucet and an ice blockage, so even if a pipe freezes, it may not burst. 

3. Open cabinets

You can stop frozen pipes by introducing more heat. Open all sink-based cabinet doors along exterior walls to allow more heat to reach the pipes.

4. Fix exterior cracks

Note any cracks or holes along the outside walls and foundation of your home. Filling holes and cracks with spray foam insulation and caulking can help stop the cold air from coming into contact with your water pipes during extremely cold weather.

Taking these steps may prevent your pipes from freezing this winter.  If frozen pipes cause a water damage situation in your home, please do not hesitate to call SERVPRO of Augusta/Waterville - We are always here to help!

Space Heater Safety Tips

10/20/2018 (Permalink)

Portable electric space heaters can be a convenient source of supplemental heat for your home in cold weather. Unfortunately, they can pose significant fire and electric shock hazards if not used properly. Fire and electrical hazards can be caused by space heaters without adequate safety features, space heaters placed near combustibles, or space heaters that are improperly plugged in.
It is estimated that portable electric heaters account for 1200 fires per year.  Safety should always be a top consideration when using space heaters. Here are some tips for keeping your home safe and warm when it’s cold outside:

  • Make sure your space heater has the label showing that it is listed by a recognized testing laboratory.
  • Before using any space heater, read the manufacturer’s instructions and warning labels carefully.
  • Inspect heaters for cracked or broken plugs or loose connections before each use. If frayed, worn or damaged, do not use the heater.
  • Never leave a space heater unattended. Turn it off when you're leaving a room or going to sleep, and don't let pets or children play too close to a space heater.
  • Space heaters are only meant to provide supplemental heat and should never be used to warm bedding, cook food, dry clothing or thaw pipes.
  • Install smoke alarms on every floor of your home and outside all sleeping areas and test them once a month.
  • Proper placement of space heaters is critical. Heaters must be kept at least three feet away from anything that can burn, including papers, clothing and rugs.
  • Locate space heaters out of high traffic areas and doorways where they may pose a tripping hazard.
  • Plug space heaters directly into a wall outlet. Do not use an extension cord or power strip, which could overheat and result in a fire. Do not plug any other electrical devices into the same outlet as the heater.
  • Place space heaters on level, flat surfaces. Never place heaters on cabinets, tables, furniture, or carpet, which can overheat and start a fire.
  • Always unplug and safely store the heater when it is not in use.

How to Tell if My Home Has Mold

10/20/2018 (Permalink)

Mold is microscopic which cannot be seen with the naked eye. Therefore, it is very hard to determine if your home has mold unless you can visibly see the black growth. Mold needs water to grow and will grow if there are leaks.

Hidden mold can be found by doing some simple investigating:

  • Where do you have water problems?
  • Check under windows since condensation can form and mold will grow on the sill.
  • Bathrooms have a lot of water. Any leak or corner that collects moisture is a potential place for mold growth.
  • The water heater and water softener are notorious for having leaks, especially when the water softener purges.
  • You can often find mold around the edges of their tanks.

If you do find mold in your home or building, know that SERVPRO of Augusta/Waterville has the knowledge and experience to remediate the problem.