Recent Water Damage Posts

Ice Dams Can Be Destructive

2/3/2019 (Permalink)

Water Damage Ice Dams Can Be Destructive You can spot an ice dam when you see icicles hanging from the roof's edge.

Many homes in the northern US know what an ice dam is and the damages that they can do to the home. What is an ice dam? It is a thick accumulation of ice that forms over the eaves of a house. Water settles behind the dam and gradually works its way beneath roof shingles through a cycle of freezing and thawing."

When heat escapes the home and heats up the roof, it causes the snow to melt. That melting snow flows down the slope of the roof to refreeze on the unheated portions of the roof, like the eves and overhangs. As this cycle continues, the ice builds up on the edges of your home and traps water underneath. It is this water that can then leak into your home.

Make sure the ventilation in your eaves, the peak and overhangs is adequate. "An air space above the insulation in the ceiling or attic then allows cold air to move freely, keeping the roof cold and preventing the snow cover from melting. When a roof is being constructed, inexpensive Styrofoam baffles may be installed to ensure that there is a passageway for cold air from the eaves to the peak."

Make sure your attic is properly insulated and sealed to prevent moisture from getting into the living areas of your home.

When putting on a new roof, make sure the snow and ice shield is installed properly on the subroof. This helps prevent moisture from finding its way into the home. This product forms a barrier for your roof to prevent against the water.

But then there are times that the damage does occur. When it does, have your roof cleared, and then call SERVPRO of Augusta/Waterville at 207-622-7166 to inspect your home and make it "Like it never even happened."

Prepare for Frozen Pipes and Ice Dams

1/12/2019 (Permalink)

Frozen pipes, puffbacks, ice dams, and the flu. Yes the fresh fallen snow is a beautiful sight for many, but all the complications that can accompany winter may leave you a little uneasy. Maybe you are a new home owner or business owner? Maybe this is your first time in a location where temperatures often dip into the negatives? Either way we have outlined a few of the hazards often seen when we are in the dead of winter.

Frozen Pipes

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water sources and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. 

Ice Dams

Ice dams form when heated air melts roof snow downward into water dammed behind still frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under shingles and into your structure’s interior. Ice dams can be a major problem during the winter months. Be sure all gutters are cleaned and secured.  

If your home is victim to the powerful effects of the cold winter temps, please call SERVPRO of Augusta/Waterville at 207-622-7166.  We are always here to help!

Prepare to Prevent Frozen Pipes

10/20/2018 (Permalink)

It's never too early to prep your home for the impending Winter.  Fall is upon us, so now is a great time to begin preparing for the colder weather while it's still warm! Colder temperatures can be extremely damaging to your home if you're not prepared.

Contrary to popular belief, pipes don't typically burst at the point where water freezes, but somewhere between the freeze and a closed faucet. When the pressure builds due to ice blockage, it has nowhere to go but through the pipe walls, which can quickly lead to extensive water damage. Winterize your home plumbing, stop frozen pipes before they happen and prevent expensive water damage by properly insulating the plumbing pipes in your home.

1. Pipe insulation

Your pipes are more susceptible to freezing damage when temperatures drop to 20 degrees Fahrenheit or below. Pipe insulation provides you with a first line of defense against cold temperatures and frozen pipes. For pipe winterization, add a thicker layer of insulation around your pipes.

Insulate the pipes in all unheated areas, as they are most likely to freeze. Wrap the pipes in insulation tubes made of polyethylene or fiberglass. Measure the outside diameter of your pipes to make sure you purchase the correct size of tube. Wrapping pipes in heat-tape prior to insulating adds an extra layer of protection, but make sure you follow the manufacturer's instructions to avoid damage.

2. Keep a dripping faucet

On nights when the temperature is expected to drop below freezing, turn on faucets along the exterior walls to create a small, steady drip; doing so will allow the water to move and flow, helping to keep it from freezing. This also eliminates pressure that can build between the faucet and an ice blockage, so even if a pipe freezes, it may not burst. 

3. Open cabinets

You can stop frozen pipes by introducing more heat. Open all sink-based cabinet doors along exterior walls to allow more heat to reach the pipes.

4. Fix exterior cracks

Note any cracks or holes along the outside walls and foundation of your home. Filling holes and cracks with spray foam insulation and caulking can help stop the cold air from coming into contact with your water pipes during extremely cold weather.

Taking these steps may prevent your pipes from freezing this winter.  If frozen pipes cause a water damage situation in your home, please do not hesitate to call SERVPRO of Augusta/Waterville - We are always here to help!


5/5/2018 (Permalink)

Water Damage WATER DAMAGE IN REMOTE AREAS - NO PROBLEM! This carpet is saturated. Due to our quick response, we were able to dry and save the carpet.

Water damage can happen anytime, even when you least expect it.  This beautiful Maine home experienced water damage on a gorgeous 70 degree sunny day.  The homeowner was taking advantage of a warm, Spring day to clean the outside of his house.  Unbeknownst to him, his water pipe had sprung a leak over the winter and when he charged the pipe with water to run the hose, it sent water throughout his basement.  After some time running the hose, he found his basement totally covered with water.  

He made several calls and, fortunately, one was to SERVPRO of Augusta/Waterville.  We were the only service provider that would travel to his remote location and we were on site within a short time to begin the cleanup process.  

If water damage affects your home or business, please don't hesitate to call SERVPRO of Augusta/Waterville at 622-7166, regardless of what town you are in.  We are always here to help!

The Unseen Water Hiding in Your Home

3/16/2018 (Permalink)

Water Damage The Unseen Water Hiding in Your Home This wood flooring looks dry on the surface but the meter detects moisture hidden below.

You have been away for ten days on vacation, you arrive home at 9pm on a Sunday night and what do you want do? Probably get home, relax, and call it a night. But when you walk in and a pipe has burst or a toilet has leaked while you were gone? That changes everything.

In order to save money, people can sometimes use their own tools to stop and dry up water damage. Unfortunately, sometimes the unseen water in your home or office can cause the greatest problems. Hidden behind walls, cabinets or under flooring can be pooled water or moisture that will cause greater health risks to your home and family later on. Here at SERVPRO® of Augusta/Waterville, we have the tools to see that hidden damage and help stop potential problems.

  • Moisture Sensors – these will detect moisture in carpet, walls, and baseboards.
  • Moisture Meters – these determine the level of moisture in materials. They can penetrate into the material to identify what's going on below the surface.  These tools assist us to determine our plan for drying.
  • Thermohygrometers – these devices help monitor the temperature and relative humidity in the air. Temperature and humidity play a large role in the drying process and help the SERVPRO® professionals determine how to adjust the process along the way.
  • Infrared Cameras – this helps identify the areas that have hidden moisture and document its location. These cameras identify temperature differences in materials from where the areas are cooling (water has been evaporating) and where it is still affected by the moisture.

Our goal is to restore your property “Like it never even happened.” When in doubt, call SERVPRO® of Augusta/Waterville.

What Happens When Water Decides to Invade Your Home or Business

2/17/2018 (Permalink)

Flooding and water emergencies don't wait for regular business hours and neither do we.  SERVPRO of Augusta/Waterville provides emergency cleaning and restoration services 24 hours a day, 7 days a week - including all holidays.

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Call us before water decides to set up permanent residence in your home or business.  SERVPRO of Augusta/Waterville is ready to help with any size disaster.  We specialize in the cleanup and restoration of residential and commercial property after a water damage event.  Our staff is highly trained in property damage restoration.  From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Central Maine residents: We Specialize in Flooded Basement Cleanup and Restoration

2/17/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions About Basement Flooding?

Call Today - 207-622-7166

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Augusta/Waterville and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of thousands of Central Maine homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded?  Call Us Today - We're Ready to Help!  207-622-7166