Step 3: Water Removal / Water Extraction

When heavy rains hit a frozen Central Maine hard last January, SERVPRO of Augusta/Waterville was ready to help.  Our office received over 50 calls in 24 hours to help homeowners and businesses with events like flooded basements, water in living spaces, and roof leaks.  We worked long into the night and began early the next day to ensure that we provided pump outs, extraction services, and drying equipment to those families and businesses that needed it.  Our highly trained crews were prepared to mobilize for that event and you can rest assured that we'll be ready for the next event as well.  



If your home or business is impacted by heavy rains, a flooded basement, or groundwater intrusion, know that SERVPRO of Augusta/Waterville is here to help.  We have the trained staff, the experience, and the equipment to handle any type of disaster.  We're a locally-owned company that wants to help our community.  

Move-Out / Pack-Out

If your home requires extensive restoration or cleaning, SERVPRO of Augusta / Waterville can conduct an organized, efficient move-out to protect your belongings from further damage.

  • Move-Out Service

Emergency Water Removal

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry Vacuums

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

  • Inspect Carpet Pad and Remove If Needed
  • Inspect Carpet and Remove If Needed

Water Removal Equipment

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
  • Infrared cameras may be used to find “hidden” water behind walls and ceilings.
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water.
  • Truck-mounted and portable extraction units perform efficient water removal.

Back to Step 2: Inspection and Damage Assessment

Forward to Step 4: Drying and Dehumidification